Terms and Conditions

Welcome to Jaxon Kitchenware! By accessing or using our services, you agree to the following terms and conditions. Please read them carefully.

1. General

These Terms and Conditions govern your use of our website and services. By placing an order with us, you agree to be bound by these terms.

2. Payment Policy

  • We accept Cash on Delivery (COD) as the sole payment method.
  • Full payment must be made in cash to our delivery agent at the time of order delivery.
  • No other payment methods, such as online transfers or card payments, are currently supported.

3. Order Process

  • Orders can be placed through our website or other specified channels.
  • You are responsible for providing accurate and complete details for delivery.
  • Once an order is placed, it cannot be modified or canceled without prior approval.

4. Delivery

  • We deliver orders to specified serviceable areas.
  • Delivery timelines will be communicated when the order is placed, but delays may occur due to unforeseen circumstances.
  • If you are unavailable at the time of delivery, our agent will attempt re-delivery, but additional charges may apply.

5. Product Quality and Warranty

  • Jaxon Kitchenware ensures the quality of all products.
  • If you receive a damaged or defective product, please notify us within 48 hours of delivery for a replacement or refund.
  • Products must be returned in their original packaging and unused condition.

6. Returns and Refunds

  • Refunds are only applicable for damaged or defective products.
  • Cash refunds will be issued upon verification of the returned product.
  • Refund requests after 7 days of delivery will not be entertained.

7. Limitation of Liability

  • Jaxon Kitchenware is not responsible for delays, failures, or damages caused by factors beyond our control, including natural disasters or third-party actions.
  • Our liability is limited to the value of the purchased product.

8. Amendments

Jaxon Kitchenware reserves the right to modify these Terms and Conditions at any time. Changes will be effective upon posting to our website.

9. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us: [email protected]